Returns & Exchanges
At Belro, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all home goods are returned in their original packaging and unused condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Securely place the items in their original boxes, ensuring fragile home decor is properly padded to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from your email and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.